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Press Release
Friday, February 26 2002
Contact: Priya Patel
Marketing Manager, NSSL
01737 648800
Redhill, Surrey
Leading satcoms solutions provider changes
its name
- same commitment to delivering solutions
One of the best-known names in satellite communications solutions
will become simpler and shorter at the beginning of April
2002. Nera Satellite Services Ltd will become NSSL Ltd, with
the phrase 'satcom solutions' appearing below the distinctive
red logo, referring to NSSL's new web address www.satcom-solutions.com.
Bob Chewter, Managing Director, NSSL Ltd said: "Whilst
we were proud to use the Nera brand with its reputation for
quality satcom products, we have in the past been partly perceived
as just an equipment supplier, rather than an independent
service provider of total customer communications solutions.
We have chosen our new name and identity to display our independence,
the wide range of products available to us and our commitment
to finding the right solutions to our clients' needs."
For example, NSSL is unique in providing bespoke service contracts,
which can include:
o Airtime using quality LES's, as well as to and from mobile
o onboard satellite and radio equipment
o a single billing service for Inmarsat and other satellite
networks
o fleet-wide management of ships' electronics - satcoms and
navigation
o on-line fault reporting and service logs
o global spares and logistics management
o support on-line, by phone or on-site 24 hours a day anywhere
in the world
o IT and applications provision, systems integration and support
Mr. Chewter continued: "What sets us apart from the
many equipment and airtime resellers is our total service
offering, our system integration capabilities and the expertise
of our people. We provide a one-stop shop for airtime, equipment
and service 24 hours a day, 7 days a week, 365 days a year.
"Data is the future, and now more than ever, the systems
such as Inmarsat-GAN and the soon to be launched Inmarsat
Fleet services enable customers to link their remote sites
to their corporate networks, and make use of IP applications.
The delivering of Inmarsat systems that meet client needs
requires technical knowledge, system integration skills and
ongoing support. No other service provider has the depth of
experience or technical expertise which we can bring to bear
to ensure our customers can do business wherever they need
to, anywhere in the world."
NSSL is a wholly owned subsidiary of WWMC, whose shareholders
are:
o Telenor (40%)
o Nera AS (20%)
o Arendal Fossekompani ASA (40%)
NSSL has been providing mobile satellite services on land
and at sea for over 30 years. The company has been an independent
accounting authority since 1969, and an Inmarsat service provider
since 1996. In 2000, Telenor and Arendal Fossekompani AS joined
Nera AS in NSSL's shareholding, by creating a holding company,
Worldwide Mobile Communications AS (WWMC).
This balanced shareholding by the largest Inmarsat shareholder,
the largest Inmarsat equipment manufacturer and a strong finance
company provides us with the backing to develop our business
to focus on solutions for our customers.
For more information on the name change, please contact us
at enquiries@satcom-solutions.com,
telephone: +44 (0) 1737 648800 or fax: +44 (0) 1737 648888
-ends-
Editor's Notes:
What does NSSL do?
NSSL provides integrated satellite communications solutions
in the maritime and land mobile market sectors. The company's
key markets include Commercial Maritime, Government, Oil &
Gas/Offshore, Media and Global Corporates.
NSSL is a leading Inmarsat Service Provider and the top global
distributor of Nera equipment. The company also supplies and
integrates a wide range of other manufacturers' equipment
including Thrane & Thrane, CISCO and Livewire, as well
as developing own customised solutions for their customers.
As well as Inmarsat services the company also provide broadband
and hand-held satellite systems such as Iridium, M2Sat and
Thuraya.
Where is NSSL going?
As a leading solutions provider, NSSL is focussing on extending
its customers IT and communications networks to wherever they
need to do business, with increasing emphasis on offering
a complete service of system integration skills, equipment
supply and 24/7 global support.
- services to be launched during 2002
Inmarsat Fleet
New Maritime systems to provide 64kb/s ISDN and MPDS (Mobile
Packet Data Services) to maritime customers.
What has NSSL done?
- new products and services launched during 2001
M2Sat
A broadband 'TakeAway' satellite system giving up to 384kb/s
data services (Rates currently only available through FlyAway
and VSat systems. Aimed at media, government and corporate.
NSSL is the European service provider for M2Sat. Coverage
is Europe, North Africa and parts of Middle East.
Dolphin
A new electronic call management and call logging system,
Dolphin provides the fleet managers and crew on-board with
the latest tariffs from all LESO's, in a choice of currency,
to enable the crew to choose the best route for their call.
N-Net
NSSL's own airtime package, giving customers the flexibility
of up to four quality LES's at a fixed and competitive price.
Leased Services via Inmarsat
Providing a dedicated channel for high-airtime users of Inmarsat-B
or GAN systems, or customers who require the peace of mind
of a dedicated 24/7 link.
The NSSL Service Offering
Integrated satellite communications solutions
Whatever the customer's requirement for remote, global communications,
NSSL will put together the appropriate airtime, equipment
and service package. NSSL's staff will project manage it,
install it, maintain it, manage the billing and reporting,
and provide 24/7 telephone and/or on-site customer service.
For key customers who need to track the maintenance of their
equipment, or keep track of airtime usage, NSSL can provide
these services on-line via a secure and tailored Intranet
site.
Airtime
NSSL's position as one of the largest Inmarsat service providers
in the world gives us the ability to provide a solution through
multiple Inmarsat gateways. Our independence means we can
offer a number of quality LES's but at a competitive price.
NSSL offers a flexible, customised bill and traffic reporting
service to key customers which includes electronic billing
and enables them to decide what information they need, how
it should be reported and how often.
Equipment
NSSL supplies all Inmarsat licensed products; we are not restricted
to a single supplier. Our strong relationships within the
Inmarsat partnership means we can supply the equipment which
best fits a customers needs.
Service
NSSL provide a total global service offering which includes,
installation, maintenance, 24/7 engineer support and advice
(telephone and on-site). This is achieved through NSSL's own
engineers, and a network of accredited engineers worldwide.
For specific land mobile customers (e.g. in government and
media sectors) NSSL offers an advanced replacement service,
whereby NSSL will replace a faulty terminal immediately while
it is being repaired to ensure continuity of service.
Logistics
Specifically for customers who deploy equipment at short notice
around the world, NSSL can offer a full logistics management
service. NSSL will hold the customer's equipment, serviced
and maintained, ready for deployment at a moment's notice
and will maintain a complete inventory of relevant stock and
spares, giving the customer complete peace of mind.
Experience and expertise
NSSL's engineers have years of experience in the mobile satcoms
market. NSSL engineers work closely with Inmarsat to develop
and test applications for new products and services. Additionally
NSSL is constantly investing in the training of its people
in the latest software and network developments (e.g. Microsoft,
CISCO) enabling NSSL to provide specialist support for these
services (not something many other Inmarsat Service Providers
can say!)
Company details:
Based in UK, NSSL's service offering is global. The company
has 60 employees at its Redhill, Surrey headquarters, but
with a network of sales agents and engineers who are worldwide.
NSSL's customers include the UK MOD, major news agencies and
networks (incl. Reuters, Associated Press), leading offshore
companies such as Stolt, Transocean, CSO, shipping and freight
organisations.
Key staff:
Bob Chewter, Managing Director
Andrew Blaydes, Technical Director
Sally-Anne Ray, Sales Director
Geoff Chipping, Customer Support and Engineering Director
Dan Andrew, Finance Director
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